Job profile

We have a new opportunity to join our team as a Service and Breakdown Engineer to deliver high quality and cost-effective heating system maintenance, compliance testing and repairs, incorporating a range of different fuel types including but not limited to domestic gas, oil, solid fuel to a range of different domestic and / or social housing properties 

Location: Various opportunities, across East Anglia.

Main Responsibilities include:

• To undertake heating engineering & plumbing duties including reactive repairs, servicing of boilers, fires and other appliances and associated works in accordance with manufacturer’s instructions, industry best practice codes and practice and legislation.
• To issue notices and certificates required by the relevant regulations relating to gas safety.
• To attend appointments as scheduled and instructed.
• To provide information to allow records to be updated following service and testing and issue Landlord Gas Safety record using electronic or manual documentation.
• To manage van stock and replenishments in an effective and efficient way and manage stock from authorised suppliers, materials required to undertake works through the approved order system.
• To take part in the on-call system to provide 24/7 emergency cover across our property portfolio.
• To take responsibility for all equipment and plant issued and ensure identified and appropriate maintenance is undertaken to appropriate standards.
• To complete all relevant training and certifications as required by regulations.
• To record completed works and maintain accurate records of works carried out including required photographs, measurements, and calculations.

Candidate Background and Experience:

• Experience as a domestic engineer dealing with repair diagnosis and maintenance/servicing of gas heating/plumbing systems
• Experience of servicing and maintaining renewable technologies to include heat pumps, solar thermal systems, etc
• Experience of collaborating and working as part of an effective team
• Experience of working with the public, demonstrating excellent customer service
• Experience in the use of handheld devise/tablet computer 

Essential Skills and Qualifications:

• NVQ Level 3 / Craft Certificate in Domestic plumbing or relevant trade qualification
• Gas related qualifications - Domestic: ACS, CCN1, CENWAT, CKR1, CPA1, HTR1, MET1, HWSS1, CMDDA1, WREG
• Computer literate with experience of Microsoft packages and tablets
• Full UK Driving Licence
• Attention to detail
• Ability to follow written and verbal instructions
• Accuracy
• Understanding of Health and Safety
• Time Management
• Approachable, driven, trustworthy, reliable and honest
• Good interpersonal and communication skills

Desirable:

• Relevant Health & Safety Qualification
• Oil - OFT10-101 * OIL PRESSURE JET APPLIANCES, OFT10-105E * DOMESTIC SYSTEMS AND ENERGY EFFICIENCY, OFT10-600A * OIL TANK INSTALL
• CONGLP1 * LPG QUAL - CHANGEOVER NG TO LPG, PD * LPG PERMANENT DWELLINGS, RPH * RESIDENTIAL/PARK/HOMES
• HETAS 003 * DRY APPLIANCE INSTALL, HETAS 004 * WET APPLIANCE INSTALL, HETAS 006 – Chimney system install * SOLID FUEL - HETAS
• BPEC

For more information regarding this role’s duties and responsibilities, please see the attached job description.

To apply please click "apply online" below.  You will be asked to fill in some basic personal details, attach your CV and provide a summary of why you are the right person for the role in a supporting statement.

Applications may be reviewed, and candidates invited to interview ahead of the close date.